Privacy Policy
Privacy Policy
Squishy Toys ("we", "us") respects your privacy. This policy explains what we collect and why, in plain language.
What we collect
- Order information: name, shipping address, email, phone (optional), and payment details (processed securely by our payment providers — we never see or store full card numbers).
- Browsing information: standard analytics data (pages visited, device type) to improve the store.
- Marketing preferences: your email, only if you opt in to our newsletter.
How we use it
To fulfill and ship your orders, provide customer support, prevent fraud, and — only with your consent — send occasional emails about new squishies. We never sell your personal information.
Who we share it with
Only the services needed to run the store: Shopify (our e-commerce platform), payment processors, and shipping carriers. Each is bound by its own privacy obligations.
Children's privacy
Our store is intended for purchases by adults and teens 13+. We do not knowingly collect personal information from children under 13.
Your rights
You can request a copy of your personal data, ask us to correct it, or ask us to delete it at any time by contacting us. Canadian customers are protected under PIPEDA.
Cookies
We use cookies for cart functionality and basic analytics. You can control cookies through your browser settings.
Contact
Privacy questions? Reach us via the contact page and we'll respond within a few business days.